They are two (3) ways to download your order.
(1) After the payment has been made you will be taken back to the download area. Click on Download Product and save it. (if you miss this page...)
(2) An email, with links to download the order is also sent to the email address that the order was made with.
(3) Log into your account
Click Order Management
Under the Details column of your orders
press "click here"
You will be able to
download your file(s) from there.
Your downloads are in ZIP format and you will need to uncompress them.
Windows 7 and above have an built in uncompress tool but you can also download a program such as WinZip or WinRar.